Website Policy

Welcome to Balance & Restore Wellness LLC ("we," "our," or "us"). By accessing or using our website (www.balancerestorewellness.com), you agree to comply with and be bound by the following policies. Please read them carefully.

01. Privacy Policy

Collection of Information

We collect personal information you provide, such as name, email, phone number, and health-related inquiries. Additionally, we may collect technical data (e.g., IP address, browser type) to improve website functionality.

Use of Information

• Respond to inquiries and provide healthcare-related services.
• Improve our website and services.
• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:

• When required by law or regulatory authorities.
• With service providers assisting in website operation (e.g., hosting, analytics), who must maintain confidentiality.
• With your express written consent.

Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute security of data transmitted through the internet.

Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, please contact us using the information at the bottom of this policy.

02. HIPAA & Health Information

As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Patient Portal Communications

Once you become a patient, you'll receive access to a secure HIPAA-compliant patient portal for all clinical communications, lab results, and protected health information exchanges.

Notice of Privacy Practices

A full Notice of Privacy Practices outlining how we use and disclose your protected health information will be provided at your first appointment, in compliance with HIPAA requirements.

03. Terms of Use

Acceptance of Terms

By using our website, you agree to these terms. If you do not agree, please refrain from using our site.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, and design elements, is the property of Balance & Restore Wellness LLC and is protected by copyright and trademark laws. Unauthorized use is prohibited.

User Responsibilities

Users must not:

• Submit false or misleading information.
• Engage in unauthorized access or disrupt website functionality.
• Copy, reproduce, or redistribute content without permission.
• Use the website for any unlawful purpose or in any way that could harm the website or its users.
• Attempt to gain unauthorized access to any portion of the website or any systems connected to it.

Age Requirement

You must be at least 18 years of age to use this website or to request services. By using this site, you confirm that you meet this age requirement.

04. Medical Disclaimer

The information on this website is provided for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment. The content is not intended to be a substitute for professional medical advice.

No Patient-Provider Relationship

Use of this website does not establish a provider-patient relationship. A formal provider-patient relationship is only established after a complete intake, consultation, and acceptance into care by our practice.

Consult a Qualified Provider

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

Emergencies

Individual Results

Results from hormone therapy, weight loss programs, peptide therapy, and other treatments vary by individual. Testimonials, photos, and outcomes described on this website are not guarantees of results. Your experience may differ based on your unique health profile, adherence to treatment, and other factors.

05. Telehealth & Online Services

We offer telehealth services to patients located in Arizona. All telehealth visits are conducted in accordance with state regulations and applicable laws.

Service Area

Our services, including in-person visits and telehealth consultations, are available only to residents of Arizona. We cannot provide medical services to patients located in other states.

Telehealth Limitations

Telehealth visits may not be appropriate for every condition. Your provider will determine whether telehealth is suitable for your specific needs, and may require in-person visits when clinically necessary.

Online Booking

Booking an appointment through our online system constitutes a request only. Your appointment is confirmed once you receive a confirmation message from our office. We reserve the right to reschedule or cancel appointments as needed.

06. Disclaimers & Limitations of Liability

Accuracy of Information

We strive to provide accurate, current information but do not guarantee the completeness, correctness, or timeliness of any content on this website. Medical knowledge and best practices evolve, and information may become outdated.

Limitation of Liability

To the fullest extent permitted by law, Balance & Restore Wellness LLC, its owners, employees, and contractors are not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website or any of its content.

"As Is" Basis

This website and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

07. External Links

Our website may contain links to third-party websites, including but not limited to our online booking system, social media platforms, and educational resources. We are not responsible for the content, privacy policies, security, or practices of any third-party websites.

The inclusion of any external link does not imply endorsement by Balance & Restore Wellness LLC. We encourage you to review the terms and policies of any third-party site you visit.

08. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing cookies: May be used to deliver relevant advertising or measure ad effectiveness.

Managing Cookies

You can disable or manage cookies through your browser settings. Disabling cookies may affect your experience on our website and prevent certain features from functioning properly.

09. Accessibility

Balance & Restore Wellness LLC is committed to making our website accessible to all users, including those with disabilities. We strive to follow accessibility best practices and welcome feedback to help improve the experience for everyone.

If you experience any difficulty accessing content on this website or have suggestions for improvement, please contact us at lyndsay@balancerestorewellness.com and we will work to address your concerns promptly.

10. Governing Law

This Website Policy and any disputes arising from your use of this website are governed by the laws of the State of Arizona, without regard to its conflict of law principles.

Any legal action or proceeding related to your use of this website shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the jurisdiction of such courts.

11. Changes to This Policy

We reserve the right to modify this Website Policy at any time. Changes take effect immediately upon posting to this page. The "Last Updated" date at the top of this policy will reflect the date of the most recent revision.

We encourage you to review this policy periodically to stay informed about how we are protecting your information and what your rights and responsibilities are. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

12. Contact Information

For questions or concerns regarding this Website Policy, or to exercise your privacy rights, please contact us:

By using our website, you acknowledge and agree to this Website Policy.